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Privacy Policy - Flobex Movies

Last updated: August 24, 2025

This Personal Data Privacy Policy (hereinafter referred to as the "Policy") applies to all information that Flobex Movies (hereinafter referred to as "we," "our," "us," or "the Service") may receive about the User during the use of our movie platform, including any programs, products, and services hosted on it.

By accessing, registering, or using our Service, you acknowledge that you have read, understood, and agree to be bound by the terms and conditions outlined in this Policy. If you do not agree with any part of this Policy, you must immediately cease using our Service.


1. DEFINITIONS AND INTERPRETATION

1.1. For the purposes of this Policy, the following terms shall have the meanings ascribed to them:

1.1.1. "Service Administration" - authorized employees and representatives of Flobex Movies who are responsible for managing the Service, processing personal data, and determining the purposes and methods of such processing.

1.1.2. "Personal Data" - any information relating to an identified or identifiable natural person (data subject), including but not limited to name, email address, date of birth, gender, and any other information that can be used to identify the User.

1.1.3. "Processing of Personal Data" - any operation or set of operations performed on personal data, whether by automated means or not, including collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.

1.1.4. "User" - any individual who accesses, registers, or uses the Service, including both registered and unregistered users.

1.1.5. "Service" - the Flobex Movies platform, including all associated websites, applications, and services accessible through the domain and its subdomains.

1.1.6. "Cookies" - small text files that are stored on the User's device and contain information about the User's preferences and activities on the Service.

1.1.7. "IP Address" - a unique numerical identifier assigned to devices connected to the internet, used for network communication and security purposes.


2. INFORMATION WE COLLECT AND PROCESS

2.1. Information Provided by the User During Registration and Account Creation:

When you register for an account on Flobex Movies, we collect and process the following personal information:

  • Email Address: Your primary email address, which serves as your unique identifier for account access and communication purposes. This information is essential for account creation, password recovery, and service notifications.
  • First and Last Name: Your legal first and last name as provided during registration. This information is used for personalization, account identification, and to comply with legal requirements regarding user identification.
  • Date of Birth: Your birth date, which is collected for age verification purposes, content filtering, and to ensure compliance with applicable laws regarding the protection of minors and age-appropriate content delivery.
  • Gender: Your self-identified gender, which is collected for demographic analysis, content personalization, and to improve our service offerings and user experience.
  • Password: A secure password of your choosing, which is encrypted using industry-standard hashing algorithms and never stored in plain text format. This information is used exclusively for account security and authentication purposes.

2.2. Information Collected About Your Movie-Related Activities and Interactions:

As you use our movie platform, we automatically collect and process the following information related to your activities:

  • Favorite Movies: A comprehensive list of movies that you have marked as favorites, including the date and time of such actions, which is used to provide personalized recommendations and improve our content curation algorithms.
  • Movie Ratings and Reviews: Your numerical ratings and written reviews of movies, including the content of such reviews, timestamps, and any associated metadata. This information is used to provide personalized recommendations, improve our recommendation algorithms, and enhance the overall user experience for all users of the platform.
  • Comments and Interactions: All comments you post on movies, reviews, or other content, including the full text of such comments, timestamps, and any associated metadata. This information is used to facilitate community interaction, moderate content, and improve our service offerings.
  • Comment Ratings: Your ratings of other users' comments and reviews, including the numerical rating values and timestamps. This information is used for content moderation, community management, and to improve the quality of user-generated content.
  • Support Communications: All messages, inquiries, and communications sent to our support team, including the full content of such communications, timestamps, and any associated metadata. This information is used to provide customer support, resolve issues, and improve our service quality.
  • Watch History and Viewing Patterns: Information about movies you have viewed, including viewing duration, interaction patterns, and navigation behavior. This information is used to provide personalized recommendations and improve our content delivery systems.
  • Search Queries: All search terms and queries you enter on our platform, including search history and related metadata. This information is used to improve our search functionality and provide better search results.

2.3. Information Collected Automatically Through Technical Means:

When you access and use our Service, we automatically collect certain technical information:

  • IP Address and Location Data: Your IP address, approximate geographic location, and related network information, which are collected for security purposes, fraud prevention, content localization, and to comply with applicable legal requirements.
  • Browser and Device Information: Detailed information about your web browser, operating system, device type, screen resolution, and other technical specifications, which is used for compatibility optimization, security analysis, and to provide the best possible user experience.
  • Usage Analytics and Behavioral Data: Comprehensive data about how you interact with our platform, including pages visited, time spent on each page, features used, navigation patterns, and other behavioral metrics. This information is used for service optimization, feature development, and to improve overall user experience.
  • Cookie and Session Data: Information stored in cookies and session data, including user preferences, login status, and other session-related information. This data is used for authentication, personalization, and to maintain your session state across different pages and visits.
  • Error Logs and Technical Diagnostics: Information about technical errors, system performance, and diagnostic data, which is collected to maintain system stability, troubleshoot issues, and improve platform reliability.

3. PURPOSES AND LEGAL BASIS FOR PROCESSING PERSONAL DATA

3.1. Primary Purposes for Data Processing:

We process your personal data for the following primary purposes, each of which is necessary for the provision of our services:

  • Account Creation and Management: To create and maintain your user account, verify your identity, and provide secure access to our platform. This processing is necessary for the performance of our contract with you.
  • Service Provision and Functionality: To provide you with access to our movie platform, including browsing, searching, rating, commenting, and other core features. This processing is necessary for the performance of our contract with you.
  • Personalization and Recommendations: To provide personalized movie recommendations, content suggestions, and tailored user experience based on your preferences and behavior. This processing is based on our legitimate interest in improving user experience.
  • Community Features and Social Interaction: To enable social features such as commenting, rating, and sharing, and to facilitate community interaction between users. This processing is necessary for the performance of our contract and based on our legitimate interest in fostering community engagement.
  • Customer Support and Communication: To respond to your inquiries, provide technical support, and communicate important service updates and notifications. This processing is necessary for the performance of our contract and based on our legitimate interest in providing quality customer service.

3.2. Secondary Purposes for Data Processing:

We also process your personal data for the following secondary purposes:

  • Service Improvement and Development: To analyze usage patterns, identify areas for improvement, and develop new features and functionality. This processing is based on our legitimate interest in improving our service.
  • Security and Fraud Prevention: To detect and prevent fraudulent activities, security threats, and abuse of our platform. This processing is based on our legitimate interest in protecting our users and platform.
  • Legal Compliance: To comply with applicable laws, regulations, and legal obligations, including data protection laws, content moderation requirements, and law enforcement requests. This processing is necessary for compliance with legal obligations.
  • Analytics and Research: To conduct statistical analysis, research, and generate insights about user behavior and platform usage. This processing is based on our legitimate interest in understanding and improving our service.

4. DATA SECURITY AND PROTECTION MEASURES

We implement comprehensive security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction:

4.1. Technical Security Measures:

  • Encryption: All data transmission is secured using industry-standard SSL/TLS encryption protocols, ensuring that your information is protected during transmission over the internet.
  • Password Security: User passwords are encrypted using bcrypt hashing algorithms with salt, making them virtually impossible to reverse-engineer, even in the event of a data breach.
  • Access Controls: We implement strict access controls and authentication mechanisms, ensuring that only authorized personnel with legitimate business needs can access personal data.
  • Data Segregation: Personal data is stored in separate, secure databases with appropriate access controls and monitoring systems in place.
  • Regular Security Audits: We conduct comprehensive security assessments, vulnerability scans, and penetration testing on a regular basis to identify and address potential security vulnerabilities.
  • Incident Response: We maintain a comprehensive incident response plan and team to quickly detect, respond to, and mitigate any security incidents or data breaches.

4.2. Organizational Security Measures:

  • Employee Training: All employees and contractors who handle personal data receive regular training on data protection, security best practices, and privacy requirements.
  • Data Minimization: We collect and process only the minimum amount of personal data necessary to provide our services and fulfill the purposes outlined in this Policy.
  • Regular Policy Reviews: We regularly review and update our security policies and procedures to ensure they remain current with industry best practices and legal requirements.
  • Third-Party Security: We carefully select and monitor third-party service providers who handle personal data, ensuring they maintain appropriate security standards and comply with our data protection requirements.

5. YOUR RIGHTS AND CHOICES REGARDING PERSONAL DATA

As a data subject, you have comprehensive rights regarding your personal data. We are committed to facilitating the exercise of these rights:

5.1. Right of Access and Information:

You have the right to obtain confirmation of whether we process your personal data and, where we do, access to the personal data and the following information:

  • The purposes of the processing
  • The categories of personal data concerned
  • The recipients or categories of recipients to whom the personal data have been or will be disclosed
  • The envisaged period for which the personal data will be stored
  • The existence of the right to request rectification or erasure of personal data
  • The right to lodge a complaint with a supervisory authority

5.2. Right of Rectification:

You have the right to obtain from us the rectification of inaccurate personal data concerning you. Taking into account the purposes of the processing, you have the right to have incomplete personal data completed, including by means of providing a supplementary statement.

5.3. Right to Erasure ("Right to be Forgotten"):

You have the right to obtain from us the erasure of personal data concerning you without undue delay, and we have the obligation to erase personal data without undue delay where one of the following grounds applies:

  • The personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed
  • You withdraw consent on which the processing is based and there is no other legal ground for the processing
  • You object to the processing and there are no overriding legitimate grounds for the processing
  • The personal data have been unlawfully processed
  • The personal data have to be erased for compliance with a legal obligation

5.4. Right to Restriction of Processing:

You have the right to obtain from us restriction of processing where one of the following applies:

  • The accuracy of the personal data is contested by you, for a period enabling us to verify the accuracy of the personal data
  • The processing is unlawful and you oppose the erasure of the personal data and request the restriction of their use instead
  • We no longer need the personal data for the purposes of the processing, but they are required by you for the establishment, exercise, or defense of legal claims
  • You have objected to processing, pending the verification whether our legitimate grounds override yours

5.5. Right to Data Portability:

You have the right to receive the personal data concerning you, which you have provided to us, in a structured, commonly used, and machine-readable format and have the right to transmit those data to another controller without hindrance from us.

5.6. Right to Object:

You have the right to object, on grounds relating to your particular situation, at any time to processing of personal data concerning you which is based on our legitimate interests. We shall no longer process the personal data unless we demonstrate compelling legitimate grounds for the processing which override your interests, rights, and freedoms or for the establishment, exercise, or defense of legal claims.

5.7. Right to Withdraw Consent:

Where processing is based on consent, you have the right to withdraw consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.

5.8. How to Exercise Your Rights:

To exercise any of these rights, please contact us using the information provided in Section 11 of this Policy. We will respond to your request within 30 days of receipt, unless additional time is required due to the complexity of the request or the number of requests received.


6. DATA SHARING AND DISCLOSURE POLICIES

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

6.1. Circumstances Under Which We May Share Your Information:

We may share your personal data in the following circumstances:

  • With Your Explicit Consent: We may share your personal data with third parties when you have provided explicit, informed consent for such sharing. Such consent may be withdrawn at any time.
  • Service Providers and Partners: We may share your personal data with trusted third-party service providers who assist us in operating our platform, including hosting providers, analytics services, payment processors, and customer support services. These providers are contractually obligated to protect your data and use it only for specified purposes.
  • Legal Requirements and Law Enforcement: We may disclose your personal data when required by law, regulation, legal process, or governmental request, or to protect our rights, property, or safety, or that of our users or the public.
  • Business Transfers: In the event of a merger, acquisition, reorganization, or sale of all or a portion of our assets, your personal data may be transferred as part of the transaction, subject to the same privacy protections outlined in this Policy.
  • Public Information: Certain information you choose to make public, such as your username, profile information, movie ratings, and comments, may be visible to other users of the platform in accordance with your privacy settings.

6.2. International Data Transfers:

Your personal data may be transferred to and processed in countries other than your country of residence. When such transfers occur, we ensure that appropriate safeguards are in place to protect your data in accordance with applicable data protection laws and this Privacy Policy.


7. DATA RETENTION AND STORAGE PERIODS

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required or permitted by law:

7.1. Retention Periods by Data Category:

  • Account Information: We retain your account information (email, name, date of birth, gender) for the duration of your account's active status. If you deactivate your account, this information is retained for 90 days to allow for account reactivation, after which it is permanently deleted.
  • Movie Activity Data: Your ratings, reviews, comments, and favorites are retained for the duration of your account's active status. If you delete specific items, they are permanently removed within 30 days.
  • Support Communications: Communications with our support team are retained for 2 years from the date of the last communication to ensure quality service and resolve any follow-up issues.
  • Technical and Analytics Data: Technical information and analytics data are retained for 2 years for service improvement and security purposes, after which it is either anonymized or deleted.
  • Cookies and Session Data: Session cookies are deleted when you close your browser, while persistent cookies are retained for up to 2 years unless you delete them manually.

7.2. Deletion and Anonymization:

When personal data is no longer needed for the purposes for which it was collected, we either delete it permanently or anonymize it so that it can no longer be used to identify you. Anonymized data may be retained indefinitely for statistical and research purposes.


8. COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar tracking technologies to enhance your experience on our platform:

8.1. Types of Cookies We Use:

  • Essential Cookies: These cookies are necessary for the basic functionality of our platform, including authentication, security, and session management. They cannot be disabled without affecting the core functionality of our service.
  • Performance Cookies: These cookies collect information about how you use our platform, including which pages you visit and any errors you encounter. This information is used to improve our platform's performance and user experience.
  • Functionality Cookies: These cookies remember your preferences and choices, such as language settings, display preferences, and other customization options.
  • Analytics Cookies: These cookies help us understand how visitors interact with our platform by collecting and reporting information anonymously.

8.2. Managing Cookie Preferences:

You can control and manage cookies through your browser settings. Most browsers allow you to view, delete, and block cookies. However, please note that disabling certain cookies may affect the functionality of our platform.


9. CHILDREN'S PRIVACY AND AGE RESTRICTIONS

Our Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are under 13, please do not register for an account or provide any personal information to us.

If we become aware that we have collected personal information from a child under 13, we will take immediate steps to delete such information from our records. If you believe we may have collected information from a child under 13, please contact us immediately using the information provided in Section 11.

For users between the ages of 13 and 18, we recommend parental guidance and supervision when using our Service. We may implement additional safeguards and restrictions for users in this age group to ensure their safety and compliance with applicable laws.


10. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes to this Policy, we will notify you through one or more of the following methods:

  • Posting the updated Policy on our website with a prominent notice
  • Sending you an email notification to the email address associated with your account
  • Displaying a notice on our platform for a reasonable period
  • Requiring you to review and accept the updated Policy before continuing to use our Service

The effective date of the updated Policy will be clearly indicated at the top of the document. Your continued use of our Service after the effective date of any changes constitutes your acceptance of the updated Policy.

If you do not agree with any changes to this Policy, you must stop using our Service immediately. You may also contact us to request deletion of your account and personal data in accordance with Section 5 of this Policy.


11. CONTACT INFORMATION AND COMPLAINTS

If you have any questions, concerns, or complaints about this Privacy Policy or our data practices, please contact us using the following information:

11.1. Primary Contact Information:

  • Support Email: support@flobex.net
  • Response Time: We aim to respond to all inquiries within 48 hours
  • Email: dpo@flobex.net
  • Subject Line: "Data Protection Inquiry"

11.3. Supervisory Authority Complaints:

If you believe that our processing of your personal data violates applicable data protection laws, you have the right to lodge a complaint with your local data protection supervisory authority. We encourage you to contact us first to resolve any concerns, but you are not required to do so.


12. GOVERNING LAW AND JURISDICTION

This Privacy Policy is governed by and construed in accordance with the laws of [Your Jurisdiction]. Any disputes arising from or relating to this Policy or our data practices shall be subject to the exclusive jurisdiction of the courts in [Your Jurisdiction].

However, if you are located in a jurisdiction with specific data protection laws (such as the European Union under GDPR), your rights under those laws are not affected by this choice of law provision.


13. ACKNOWLEDGMENT AND AGREEMENT

By accessing, registering for, or using Flobex Movies, you acknowledge that you have read, understood, and agree to be bound by the terms and conditions outlined in this Privacy Policy. You also acknowledge that you have the legal capacity to enter into this agreement and that you are at least 13 years of age.

If you do not agree with any part of this Privacy Policy, you must immediately cease using our Service and may request deletion of your account and personal data in accordance with Section 5 of this Policy.

Important Note: This Privacy Policy specifically covers the Flobex Movies platform. If you also use or plan to use the Flobex Social Network platform, please review the separate privacy policy for that platform as well, as different data collection and processing practices may apply.

Effective Date: This Privacy Policy is effective as of August 24, 2025 and supersedes all previous versions of our privacy policy.